Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 10/17/2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact forms
- Request quotes for our services (IT, printing, technology, marketing)
- Contact us via WhatsApp or email
- Place orders for our services
- Request IT consulting or software development services
- Submit design files and artwork for printing
The types of information we collect include:
- Name and contact information (email, phone number)
- Business information and requirements
- Delivery address
- Order details and specifications
- Design files and artwork (if provided)
- Communication history
- Technical requirements for IT projects
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your projects
- Provide customer support and technical assistance
- Send you quotes and invoices
- Develop and deliver IT solutions
- Improve our services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- To trusted third parties who assist us in operating our business (e.g., delivery services)
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission
- Limited access to personal information
- Regular security assessments
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
7. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember your preferences
- Provide personalized content
You can control cookie settings through your browser preferences.
8. Third-Party Services
We may use third-party services such as:
- WhatsApp for communication
- Payment processors
- Analytics services
- Hosting providers
- Cloud service providers (for IT services)
- Design and development tools
These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new policy on our website
- Updating the "Last updated" date
- Sending you an email notification (if applicable)
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Digital Nexus Solutions
Address: j62, Kandewaththa, Kegalle, Sri Lanka
Phone: +94 756172095
Email: info@digitalnexus.lk
WhatsApp: +94 766861315